PFAPA Care
Delete your account and request data erasure
You can delete your account at any time directly from the settings in the PFAPA Care app.
Request deletion by email
If you cannot access the app or wish to request data erasure, email [email protected] from your account email address, stating “Account deletion” and your request. You can also contact [email protected]. Do not send passwords or medical records.
Request deletion by emailSpecify whether your request includes shared family profile data or messages sent to support. We will verify your identity and, where applicable, legal authority before processing it, and explain any legally required retention.
Personal data requests are handled according to the procedures and time limits established by applicable law. A request does not imply immediate erasure from all systems and backups.
Deleting your account does not delete copies of PDF reports you have saved or shared outside PFAPA Care. Those copies must be managed or deleted on the relevant device or service, or through a request to their recipients, as appropriate.